Marzal Labs Ltd ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information when you use our website or engage with our services.
1. Who We Are
Marzal Labs Ltd is a data and AI consultancy registered in England and Wales. Our registered office address is available upon request. For data protection queries, contact us at hello@marzallabs.com.
2. Information We Collect
Information you provide
- Contact form submissions — name, email, organisation, and message content
- Newsletter subscriptions — email address only
- Email correspondence you initiate with us
Information collected automatically
- Standard web server logs — IP address, browser type, pages visited, referral source
- We do not currently use third-party analytics tracking or advertising cookies
3. How We Use Your Information
We use the information you provide to:
- Respond to enquiries and book discovery calls
- Send our newsletter if you have subscribed (you may unsubscribe at any time)
- Understand how our website is being used to improve it
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data under the following lawful bases as defined in UK GDPR:
- Legitimate interests — responding to business enquiries
- Consent — newsletter subscriptions
- Contract — where we have entered into a client engagement
5. Data Retention
We retain contact form enquiries for up to 24 months. Newsletter subscriber data is retained until you unsubscribe. Client engagement data is retained in line with our contractual and regulatory obligations.
6. Your Rights
Under UK GDPR, you have the right to access, rectify, erase, restrict, or object to our processing of your personal data. To exercise any of these rights, contact us at hello@marzallabs.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Cookies
Our website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies. You can control cookies through your browser settings.
8. Security
We implement appropriate technical and organisational measures to protect your personal data. All data transmitted to and from our website is encrypted via TLS.
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website constitutes acceptance of the updated policy.
10. Contact Us
For any privacy-related queries: hello@marzallabs.com